For complex products and bigger questions
Bring me into the problem, not just the final screen.
I learn how the product works, find where the experience breaks down, and talk through the decisions with you and your team.
From $3,000 · scope set together · includes live working time
When a review is not enough
Some UX problems do not fit inside a one-hour recording.
The flow may span several parts of the product. The obvious fix may create a new problem somewhere else. Your team may already disagree about what is wrong.
That kind of work needs context and conversation. I get close enough to understand the constraints, then stay involved long enough to help you make the decisions.
How it works
01We talk
A free 30-minute conversation to understand the product, the problem, and whether I am the right person for it.
02We set the scope
I propose the useful level of review and collaboration, with a clear price and no mystery deliverables.
03I dig in
I review the product, the important journeys, and the context behind the decisions already made.
04We work through it
You get prioritized recommendations plus live time to question, clarify, and decide what happens next.
What you get
Enough context to make better product decisions.
- 01
A deeper review of your product, site, and the customer journeys that matter most
- 02
Live working sessions to talk through the problems and the tradeoffs
- 03
A clear separation between minor rough edges and consequential UX problems
- 04
Recommendations ranked by impact, effort, and urgency
- 05
A practical order of operations your product, design, or engineering team can use
Only need a focused review?
If the scope is one product or site and you do not need meetings, start smaller. The UX Review gives you a recorded walkthrough and prioritized recommendations for $500.
Why me
I'm Brynn.
I have spent 20 years helping teams turn messy product questions into work that can actually ship. That includes products for Sony, Clover, Garner Health, Side, and Habitat for Humanity.
I know how to work with product, design, and engineering without turning the result into a wish list someone else has to decipher.
Full background →Bring me the part that is not making sense.
We will use the first conversation to decide whether you need the full engagement, the smaller review, or neither.
Talk through your project →